Aurora Family Dental — AI Front Desk for three locations
Aurora's missed-call problem cost roughly six figures a year. We deployed an AI Front Desk that answers every inbound call, books on the live calendar, and pages on-call dentists for after-hours emergencies. The operator dashboard is fully interactive in this demo.
What we walked into.
Three locations, two languages on the front desk, no after-hours coverage, and 30% missed-call rate during lunch and end-of-day. Owners knew the lost revenue but couldn't keep adding receptionist headcount.
How we built it.
- 01
Deployed a Claude-powered voice receptionist (Aria) trained on Aurora's tone, providers, hours, and accepted insurances
- 02
Built a multi-location calendar layer that respects each dentist's preferences and chair turnover
- 03
Wrote a triage workflow that pages the on-call dentist within four minutes for any after-hours emergency
- 04
Shipped a multilingual layer that auto-detects caller language (en/es/pt + 8 more) and replies in-kind
- 05
Operator dashboard with live metrics, call transcripts, and an AI collections agent for outstanding invoices
What changed for the business.
Missed-call rate dropped from 30% to under 4% in the first month
218 after-hours appointments booked in the first 30 days — pure new revenue
$142K / month in revenue recovered from missed-call rescues and collections
96 hours per month given back to the front-desk team across all three locations
Built with.
"We hired LuminForge expecting an upgrade to our scheduling. We got an entire night-shift receptionist that speaks Spanish and Portuguese, never sleeps, and pays for itself ten times over."
Have a project in mind? Let's talk.
Tell us what you're building. We'll come back with a concrete plan, timeline, and price — and an honest take on where AI gives you the most leverage.
- Free 30-min discovery call
- Concrete roadmap & pricing within 48 hours
- No NDA needed for the first chat
Typical response time: under 4 hours.